Data Protection

9000bet Privacy Policy — Your Data Is Safe With Us

9000bet is committed to protecting your personal information. Find out clearly how we collect, use, and store your data.

Last Updated: January 2026
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Our Commitment: 9000bet never sells your personal information. Protecting your privacy is our highest priority.

1 Introduction

9000bet ("we", "us") takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect your personal information, why we use it, who we share it with, and how we keep it secure.

This policy applies to the 9000bet website, mobile app, and all related services. By using our platform, you agree to this Privacy Policy. If you have any concerns, please contact us or discontinue use of the platform.

9000bet believes data protection is an ongoing commitment. We regularly update our security measures and use the latest technology to keep your data safe. Our Privacy Policy is transparent and written in plain language for easy understanding.


2 What Information We Collect

9000bet collects several types of information from you. This information comes from two main sources — what you provide directly, and what is collected automatically as you use the platform.

Information You Provide Directly:

  • Identity Information: Full name, date of birth, national ID number or passport number.
  • Contact Information: Email address, mobile number, home address.
  • Financial Information: Bank account number, bKash/Nagad/Rocket number, transaction history.
  • Verification Documents: Copy of NID, passport, or driving licence (as part of the KYC process).
  • Account Information: Username, password (encrypted), security question answers.

Automatically Collected Data:

  • Device Information: IP address, device type, operating system, browser.
  • Usage Data: Pages visited and time spent, games played, and betting patterns.
  • Log Data: Login time, logout time, session information.
  • Location Data: Approximate geographic location (via IP address).
  • Cookies & Tracking: Cookies, pixel tags, and local storage data.

Note: Your password is never stored in plain text. Only an encrypted hash is saved, meaning no 9000bet employee can ever access your password.


3 Why We Use Your Information

9000bet uses your personal information only for specific, legitimate purposes. Below is a clear breakdown of why we use your data:

Purpose of Use Applicable Data Types Legal Basis
Account Creation & Management Identity & Contact Information Contract Compliance
Payment Processing Financial Information Contract Compliance
KYC & Age Verification Identity Documents Legal Obligations
Fraud Prevention Transaction & Device Information Legitimate Interest
Customer Support Contact information, account history Contract Compliance
Sending Promotional Offers Email, mobile number Consent
Platform Development Usage Data & Log Data Legitimate Interest

Your consent is required before we send promotional messages. You may withdraw this consent at any time. However, essential service-related messages such as transaction confirmations will be sent regardless of your consent.


4 Data Sharing & Disclosure

9000bet never sells your personal information to third parties. However, limited data may be shared in the following circumstances:

  • Payment Processors: Information required to complete transactions with bKash, Nagad, Rocket, or your bank.
  • Identity Verification Providers: Identity documents are verified with trusted third-party providers as part of the KYC process.
  • Technology Service Providers: Cloud hosting and cybersecurity providers operate under strict confidentiality agreements.
  • Law Enforcement Agencies: Information may be disclosed in response to a court order or valid legal claim.
  • Anti-Money Laundering Authority: Relevant information may be shared with regulatory authorities to prevent financial crime.

Important: 9000bet never sells or gives away your information to advertising companies or data brokers. Any third party that receives data is bound by strict confidentiality agreements.


5 Cookies & Tracking Technologies

9000bet uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored in your browser.

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferred language, theme, and settings.
  • Analytics Cookies: Helps improve the platform by analyzing user behavior.
  • Security Cookies: Used to detect fraud and suspicious activity.

You can disable non-essential cookies through your browser settings, though some platform features may become limited as a result. We use both session cookies (deleted when the browser is closed) and persistent cookies (stored for a set period).


6 Data Protection Methods

9000bet follows the highest industry security standards to protect your personal information. Our security measures include:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • AES-256 Storage Encryption: Sensitive data stored on servers is encrypted using AES-256.
  • Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
  • Firewall & DDoS Protection: Advanced network security protection.
  • Regular Security Audits: Regular security audits conducted by independent third parties.
  • Restricted Access: Only authorized personnel may access the necessary data.

In the event of a data breach, the relevant authorities will be notified within 72 hours and affected users will be informed promptly.


7 Data Retention Period

9000bet retains your information only for as long as necessary. Retention periods vary depending on the type of data:

  • Account Information: For up to 5 years after account closure, and throughout the active account period.
  • Financial Transaction Records: 5–7 years, in accordance with financial regulations.
  • KYC Documents: 5 years after the end of the relationship (in accordance with AML regulations).
  • Communication Log: Support tickets and chat history are retained for up to 2 years.
  • Marketing Information: Deleted within 30 days of consent withdrawal.

Once the designated retention period ends, data is securely deleted or anonymized so that individuals can no longer be identified.


8 Your Rights

As a 9000bet user, you have the following rights over your personal information:


9 Minor Protection

9000bet strictly prohibits providing services to anyone under 18. We do not knowingly collect personal information from minors. Age is verified at registration, and identity documents may be requested if there is any doubt.

If we discover that a minor has created an account, that account will be immediately closed and all collected data will be deleted. Full assistance regarding a minor's data will be provided upon request from a parent, guardian, or relevant authority.

A Note for Parents: If you suspect your child has registered on an online betting platform, contact our support team immediately. We will act promptly.


10 International Data Transfers

9000bet primarily serves users in Bangladesh. However, some of our technical infrastructure may be hosted on international cloud servers. In such cases:

  • All international data transfers are carried out under standard security agreements.
  • Data is only transferred to countries with adequate data protection laws in place.
  • Data in transit is always encrypted.
  • Third-party service providers are required to comply with our privacy standards.

11 Privacy Policy Updates

9000bet may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email and display an alert on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated Policy.

The date of each update will be noted at the top of this page. Previous versions are available upon request.


12 Contact & Complaints

For any privacy questions, complaints, or requests, please contact our Data Protection Team:

  • Email: [email protected]
  • Live Chat: 24/7 Live Chat Support on the Platform
  • Response Time: Usually within 24-48 hours

We take your privacy concerns seriously and aim to resolve every request as quickly as possible.

Your Rights

Your Rights Regarding Personal Data

You have full control over your data on the 9000bet platform.

Access

You may request a copy of all information we hold about you. This is typically provided within 30 days.

Right to Rectification

You may request corrections to inaccurate or incomplete information. Changes can be made directly in your account settings.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your data be deleted.

Restriction of Processing

You may request to restrict the use of your data under certain circumstances.

Portability

The right to download your data in a standard format (CSV/JSON) and use it elsewhere.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

Why We're Different

Key Highlights of 9000bet's Privacy Protection

We protect your privacy not just in words, but in practice.

Encrypted Data Storage

All your data is stored with AES-256 encryption. Server access alone is not enough — nothing can be read without the decryption key.

Data Minimization Policy

9000bet only collects information that is necessary to provide its services. No unnecessary personal data is requested.

Two-Factor Login Protection

Enable Two-Factor Authentication (2FA) on your account. Even if your password is compromised, your account stays secure.

Transparent Third-Party Policy

Every third-party service provider we work with is bound by strict confidentiality agreements. No exceptions.

Regular Security Audits

Security testing is conducted annually by independent third parties. Penetration testing and vulnerability scans are carried out on a regular basis.

Dedicated Privacy Support

A dedicated team handles all privacy-related requests and responds within 24 hours.

FAQs

Privacy Policy FAQs

No, never. 9000bet does not sell your personal information under any circumstances. Limited data is shared with trusted partners solely for operational purposes, and only under strict confidentiality agreements.

Partially, yes. Data that is not subject to legal obligations can be deleted. However, transaction records must be retained for 5–7 years under AML and financial regulations. To request deletion, email our support team.

Essential cookies cannot be disabled, as login sessions will not function without them. Turning off analytics and marketing cookies will not affect core site functionality — you may just notice fewer personalised features.

Some technology infrastructure may be hosted on international cloud servers. However, all international data transfers are fully encrypted and handled in compliance with international data protection standards.

Contact our 24/7 live chat support immediately. We will temporarily suspend the account and launch an investigation. The account will be reactivated once the password reset and security review are complete.

Join a Safe & Trusted Platform Today

Your data is fully secure at 9000bet. Enjoy peace of mind with our transparent privacy policy and advanced security.

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